FREE PRIORITY SHIPPING ON ORDERS over $75/$5 Flat Rate ON ALL OTHER ORDERS

Shipping/Returns

 

Returns


You  may return most new, unused items within 30 days of delivery for a full  refund. We'll also pay the return shipping costs if the return is a  result of our error, for instance, you received an incorrect or  defective item, etc.  Otherwise you, the buyer, will be responsible for  return shipping and you will not be reimbursed for shipping costs, only  the purchase price of the item.

You  should expect to receive your refund within three weeks of giving your  package to the return shipper, however, in many cases you will receive a  refund more quickly. This time period includes the transit time for us  to receive your return from the shipper (5 to 10 business days), the  time it takes us to process your return once we receive it (1 to 3  business days), and the time it takes your bank to process our refund  request (5 to 10 business days). 

If  you need to return an item, please contact us for a return  authorization before you send the item back to us.  We will notify you  via e-mail of your refund once we've received and processed the returned  item.


Shipping


At  this time, we ship only to addresses within the United States on our  website.  We accept orders from selected countries on our Etsy store.  Just do a search for baytowntreasures at www.etsy.com.  We are currently offering free  shipping on all orders over $75 and $5 flat rate shipping on all orders up to $75.   We use first class mail whenever  possible, up to 15 oz. (approximately 2 yards).  Anything over 3 yards  will ship priority mail and we use flat rate shipping whenever we can.   You will never be charged a handling fee.  If you need your package  quickly, please attach a note on the checkout page and  let us know and  we will send you an invoice for the difference in postage.


Purchases of $75 and up - FREE Standard Shipping.